Just wanted you to know that Troy and I had the best trip ever to Cambodia and Vietnam! Everything was perfect. Sadly, we had to cut our Halong Bay Cruise short one day because a typhoon was coming but they immediately took us back to Hanoi and upgraded us to a fabulous suite. At least we got one night on board, it was sad to leave but we managed to do most of our activities that first day on the boat…bike riding, kayaking in and out of caves, tai chi on deck, cooking class and several fabulous meals. Once again, thank you. Would highly recommend TUI to anybody!!!!

“…definitely the most professional tour vacation I’d experienced. From the booking onwards, you folks have top ratings all-round. Your Tour Leader (Phil Jordan) deserves high praises for his expert handling….and both local guides (Sarem in Phnom Penh and Phath in Siem Reap) were also top-notch. I’ll be spreading your company’s virtue around, and from now on you folks will be the first tour company I’ll look to for organizing any future outings out east.

On behalf of Martin and myself, our eternal thanks for making the Cambodian vacation so relaxing and enjoyable by looking after us so well.”

“I would like to compliment TUI on their superior customer service. It seems to me that many travel companies think their work ends at drawing up itineraries and arranging hotels. However, I found that your company really values the customer experience and this was shown by the phone calls we received in each city, checking whether we had found the experience to our expectation. I think this alone is ingenious, as any problems can be addressed immediately and not potentially left to mar the whole holiday. In all, a wonderful experience in a superb country.”

“Just a quick note to let you know that our trip to Vietnam was a “flawless adventure” one that we will never forget. I know we hit the jackpot with TUI for many reasons, but one of the biggest was the size of the group. If I ever go on another tour, it will be with a 15 person maximum! Emmie and all local guides were outstanding and the other travellers on our tour were all nice people and easy to get along with. We loved every minute, all the sites, food, history, people, etc. Truly a successful trip! “

“We just got back a couple of days ago form our Vietnam trip and I just wanted to tell you what a wonderful time we had! We were thrilled to have had Josh as our guide and we couldn’t have asked for a more professional, thoughtful, enthusiastic and just plain fun guide. Vietnam is a tremendous destination and it offered everything we hoped for, but Josh’s guidance really enhanced our experience of the culture. We would not hesitate to book another tour with TUI (although, sadly, it may be some time before we have the opportunity to do so) and have been thoroughly satisfied with our experience. I particularly appreciate your flexibility in dealing with the Visa problem that caused us to cancel our original booking. I cannot say enough about our trip – suffice to say that you’ll be hearing from us again soon!”

“I have just returned from my holiday to Vietnam and Cambodia and wanted you to know that the trip was fantastic. We visited all the big ticket items, many small unknown places and had a great experience. The trip was very well organised, accommodation was much better than expected, guides were very good (a couple were exceptional). Congratulations on a well put together trip. Our tour leader was Natalie (Nat) Bemrose. Nat started the trip as our guide but ended the trip as our friend. She was terrific as a guide, friend and travel companion. We never had to bother about anything…because Nat handled everything so well. She made sure all our accommodation was acceptable, helped with food and advice on what extra to see in our free time and above all she was just a pleasure to travel with.”

“We had a great month of travel in Vietnam. Vietnam is a beautiful country, but a major contributor to the success of this trip was the excellent tour company, TUI. The journey was obviously well planned by people who know and love the country and are sensitive to the needs of the traveller. A company can have a grand vision, but it is the front line people who make it happen and TUI has obviously chosen its tour leaders and guides well. Fi Reeves, our tour leader, won 12 devoted followers through her unfailing organizational skills, knowledge of the country, and good humour. Fi knew how to help us have fun, and we shared many good meals, good times, and even a karaoke session. All our local guides were excellent, especially Mr Phiem. His English skills were excellent, his good humour and bad jokes endless, and his ability to answer our questions about Vietnam was exceptional. We are very glad we decided to travel with TUI to Vietnam. “

“I adored Laos! The people are still so open and kind. It might just be my favourite country in Southeast Asia. We only had 5 people in our group and that was an ideal amount of companions. The logistics of the trip were fantastic; there were always vans waiting for us at each stop and airport, and the drivers were excellent! Our guide in Laos was a very nice guy who will get even better with more experience leading groups. I was impressed with your itinerary and the nice variety of accommodations. Based on my experience and on my travelmate’s recommendations, I would definitely travel with you again. Thanks for sharing Laos with me.”

“I have just returned from the tour of a Tale of Three Cities and had an absolutely fantastic holiday. Belinda Shillcock was a superb organiser, she put 120% effort into the trip, and helped make it a journey of a lifetime. I would also like to add that the three local guides that assisted Belinda were also excellent and certainly able to answer any questions that were put to them. I have recommended the tour to many people back in England – the space on the coach, the choice of hotels, the excellent choice of restaurants and overall maximizing the use of time to gain as much knowledge of Vietnam and Cambodia. I can say we all came back with a thorough comprehensive understanding of both those countries – much of it thanks to Belinda. I enjoyed it so much that I am now thinking of joining one of your trips around China – especially if your guides are the calibre of Belinda. She really was exceptional.”

“We would like to thank you and everyone else involved from your company, TUI, for our recent, absolutely amazing, fantastic trip. As this was our first trip with TUI we were a little nervous about what was to come however, what did eventuate far exceeded our expectations. Thanks to the expertise, professionalism and passion of the tour guide Belinda Schillcock, and her three local helpers, every day unfolded as a magical experience leaving us with a ‘real sense’ of the places we visited.
As your brochure suggests, we ‘were captivated by the wonders of the countries in which we travelled in’ and our experiences increased our understanding of the history & culture of those places & their peoples.’
We have nothing but the highest praise for TUI and will strongly recommend the company to all of our friends. Our sincerest congratulations for one of, if not, the best tour we have ever experienced. “

“We travelled to Vietnam with you two years ago with Katrina Cameron as our guide. We have travelled all over the world and this was by far the best experience of our lives. The small group travel concept is fabulous beyond words. We made some wonderful friends and enjoyed ourselves immensely. This year we are back and would like to see China this way with you again.”

“I had the best trip to Vietnam with you and will not think twice about coming back to you when it’s time to head back to Asia. Great news about your UK office, hope it gets you more British support for your trips so you can run even more! We always recommend you – my American friend loved her trip last year proving you really do have international appeal!”

“I wanted to express to you my appreciation for making my travels an experience that I will never forget. Zoe Macfarlane really went out of her way to insure that myself and the group was not only well informed of each place that we would be visiting, but she wanted each of us to get everything that we individually wanted from every location and I am confident in saying that I saw a different side of Thailand that most travelers would have. I honestly never write these letters after I have finished a trip, but I felt compelled to do so because the service was that extraordinary. The next time I travel to South East Asia I will use your organization again, as I am confident in your company’s ability to put together unbelievable trips and hire extraordinary guides. Again, thank you for the memories, the professionalism, and please thank Ms Macfarlane for making this trip a true experience.”

“We are just sorting our Vietnam photos and recalling what an enjoyable trip it was! Everything went very well. The group of 8 got along very well which contributed a lot to the enjoyment of the tour – we all ate out most nights together, a good indication I think. Our tour leader Zoe, was excellent and organisation of everything went very smoothly. As an introduction to Vietnam it worked very well, and we’ll certainly consider another TUI tour in the future. We have already recommended your website to friends and family.”

“We had a wonderful time – what a thoroughly professional and well organised company! Ned was our tour guide and we were so lucky to have her – she has a real passion for the country and the people. I loved Vietnam and will be heading back there. I loved Hoi An – the beach, food of the area, art galleries, tailors and the fact every bar had 5 hour happy hour 2 for 1 drinks each night! I have already got a couple of our clients that I am going to go through TUI’s brochure and my pictures with.”

“A huge thank you for the help with organising our recent trip to Vietnam. We had a wonderful time, thoroughly enjoyed every minute and have been singing the praises of the country and TUI since we returned. It was the best holiday we have had in years. Everything went so smoothly, Claire was a joy, quietly organised and Tifo and Viet both great sources of knowledge and good fun. Nothing was too much trouble for any of them. They were all great ambassadors for TUI.”

“Our trip to Vietnam was an incredible experience. Words cannot fully explain how much we enjoyed the trip. Felicity, our tour guide was marvellous. She was not only a great organiser and guide, but a great person who went well outside her responsibilities to ensure that our trip was a memorable one. Next year we are looking to visit Cambodia and I will contact you when we begin planning!”

“Just a quick note to say my 10 day highlights of Vietnam was AWESOME… the tour totally exceeded my expectations. The hotels were awesome and Stacey, our guide, was fantastic as were the local guides! Loved EVERY minute of it, I can’t even find a fault or complaint if I tried! I can’t talk highly enough about it …I really want to say thank you so much for organising it all for me. Definitely recommend to ALL ages and people! “

“Flicks vitality, enthusiasm and general caring and warm personality really made this experience for me so rewarding. Nothing was too much trouble for her. She is a real asset to your organisaton. I wish I had staff like her… I would love to do another tour in the future but don’t know how any tour leader can now measure up to Ms Flick.”

“I knew nothing about Vietnam as a holiday destination but I had the holiday of a lifetime. Every day living history was witnessed, transport between events and venues was excellent, the food was wonderful and it was top value for money!”

“Awesome country. Awesome people. Awesome trip. Awesome!”

“The itinerary was well thought out and I feel I have a real sense of all aspects of life in Vietnam – the history, its political system, food and culture.”

“The Vietnam tour was FANTASTIC….our tour guide, Joshua, from TUI was one out of the box !!! It was so good having someone organise internal flights, where to eat, what to expect to pay etc. etc. He was our eyes, ears and tastebuds. The pace of the tour was also great. Do put Vietnam on your agenda before it becomes too commercial. The food, people, countryside, history and shopping are all soooo amazing!”

“I wanted to say a very big personal thank you from Janet and me for the absolutely amazing and outstanding holiday we had in China. It turned out to be a far better trip in all respects from that we were anticipating and I can only say again for the nth time how glad we both are that we chose TUI for our trip. The organisation was in our view faultless, the accommodation far better than we expected and ideally located, and the things we did and saw, fantastic. When we got home we re-read the Company Brochure and the best complement we can give is to say that the Tour achieves exactly what it says in the Book.”

“It was great to have a local guide who had amazing knowledge of his country. I really enjoyed hearing Mr Boulae’s experiences and his running of the tour was superb. I loved the boat ride down the Mekong, and it was amazing to see the giving of the alms by the monks.”

“Our leader Rebecca is a natural treasure. The local restaurants, shopping and history are amazing. Hue’s Saigon Morin was pure bliss – I enjoy the colonial/planter atmosphere – that TUI uses.”

“On an ‘adventure’ holiday I did not expect such good hotels in such great locations, so was pleasantly surprised!”

“The flow of this trip was so smooth & felt so effortless & natural. Our tour leader Rebecca was so efficient in making everything work out well, keeping calm under any circumstance!””

“Our local guide Mr Saren’s very genuine personal guided tour of Phnom Penh’s Toul Sleng Museum was unforgettable. It made it poignant and real in a way that only someone that lives there could do”

“Our local guide “Matthew” was absolutely lovely, great company, friendly, polite, helpful, with good ideas for our itinerary, and met all our requirements. Please may I take him home?”

“I loved cycling and walking in the countryside outside Yangshuo – being able to get close to the rural population in China. Of course, cruising the Yangtze and passing through the locks was also a highlight!”

“I thoroughly enjoyed my time in Thailand. The places were interesting and the people so friendly. It was made all the more enjoyable with our great guide! Staying in the Floating Hotel and Lisu Lodge were fantastic experiences”

“Our local guide was exceptional, with a real passion toward his job, always wanting to impart his knowledge onto us. Staying in the jungle rafts on the River Kwai was a once in a lifetime experience!”

“We really enjoyed everything – the sights and sounds, the people (both Vietnamese and fellow-travellers) and Monica Fairley, our tour leader was excellent. Our minds are still buzzing with images and recollections from Vietnam and Cambodia while we get back to ‘normality’, whatever that it!”

“Had a fantastic holiday….Kristy was great, positive, professional and kept everyone happy. Not easy the age range was 30-80! Fantastic small group, no problems at all. Gorgeous hotels all the way! Going to China for holidays next year and will definitely use you guys, can I have Kristy again though?”

“I do want to go on record to say that our trip last November/December to Cambodia and Vietnam was a huge, huge once-in-a-lifetime experience for us two. We have been praising your company every chance we’ve had since we returned home. Your planning, your timing, your sensitivity, your professionalism were extraordinary! “